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Legal warning

Legal warning

1 - Shipping

Once payment is received, we will process the order and it will leave our facilities in a maximum of 2 business days, as long as we have the item in stock. If we do not have your item in stock (we notify you during the purchase process and before you make payment) once we have received payment, we will process the order and it will leave our facilities in a maximum of 15 business days.



2 - Prices and Taxes

The product offer shown here is not binding. We reserve the right to change products, adjust prices to the market as well as make technical changes without prior notice. Claims for damages arising from this concept will not be accepted. Purchases made at cafecentral.es are subject to current regulations and the rest of the legislation that affects this type of business. They will be subject to the payment of Value Added Tax (VAT) as established in the current regulations of the European Union.



3 - Returns

All products sold may be returned within 15 days from the delivery date as long as it is because they have a manufacturing defect, an expiration date or an error on the part of cafécentral.es in shipping. Previously, the user must indicate their intention by email. Cafecentral.es will respond by means of another email specifying the precise instructions for returning the product. Return costs will be borne by the customer. The refund will be made in the same payment method that the purchase was made. It will be carried out within 7 days of receipt of the goods by cafecentral.es and the cost of sending the goods to the customer's home will always be deducted from the amount to be returned. The return cannot take place in any case if the products supplied were clearly subject to use. The products must be returned correctly protected, in their original packaging, in perfect condition, with all accessories, instructions and documentation. They will be sent to the location specified by cafecentral.es in the precise instructions for returning the product sent by email.



4 - Manufacturing defect warranty

In accordance with current legislation, cafecentral.es applies for two years the legal guarantee of conformity of all products sold with the conditions of sale, which may entail free repair, replacement of the product, price reduction or termination of the contract, under the legally established conditions. Application conditions:

The two-year period starts counting from the day of collection and payment of the item. Within this period, all original defects that could affect the article will be covered.
To exercise this guarantee, it is necessary for the customer to present the item that, in their opinion, lacks compliance with the conditions of sale. This article will be sent to internal quality control to be sent, if appropriate, to the manufacturer.
For the application of this guarantee, the customer may choose between repairing the defective item or requesting its replacement by another with similar performance, unless one of these two options is objectively impossible or disproportionate. The foregoing is without prejudice to the customer's right to demand the termination of the sales contract by returning the purchased item and receiving the amount paid for it. If the customer chooses to replace the defective item with another, it may be the same one or one with similar features. In the event that the substitute item is one with similar benefits, it may have a PVP higher than that paid on the day by the client (in which case the client must pay the difference) or it may have a PVP lower than that paid on the day by the customer. the client (in which case cafecentral.es will return the difference to the client). This is without prejudice to the customer's right to demand the termination of the sales contract by returning the purchased item and receiving the amount paid for it. To calculate the final RRP to the customer of the replacement item, all discounts that the customer may benefit from at the time of exercising this guarantee will be taken into account.
The repair or replacement of the guaranteed item will not alter the period of validity of the guarantee, that is, the two years of validity of the guarantee will begin to count at the time of purchase of the original item. However, in the case of repair, the period for which it is extended will suspend the calculation of the 2-year period.


5 - Satisfaction guarantee

All products (except prescription glasses for protection in the work environment) and services sold on cafecentral.es have a satisfaction guarantee for 15 days from the moment of purchase of the item. Application conditions:
The period of 15 days begins from the day of collection and payment of the purchased items.
In case of dissatisfaction, to exercise this guarantee it is necessary for the customer to present the item that causes dissatisfaction, with all its accessories and complementary products, as well as the purchase receipt and the original invoice, if this has been issued.
For the application of this guarantee, cafecentral.es will replace it with another one that allows customer satisfaction or a voucher for the value of the original purchase. In the event that the client chooses to replace the guaranteed item with another, it may have a PVP higher than that paid on the day by the client (in which case the client must pay the difference) or it may have a PVP lower than that paid on the day. their day for the client (in which case cafecentral.es will generate a voucher for the difference in favor of the client).
In no case will the replacement of the guaranteed item alter the validity period of the guarantee, that is, the 15 days of validity of the guarantee will begin to count at the time of purchase of the original item.


6 - Cookies

This WEBSITE uses cookies, which are small files that are downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way you use your equipment, they can be used to recognize to user. The data generated on the user's computer allows us to obtain the following information: This WEBSITE uses analysis cookies. Analysis cookies are those that, whether processed by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered. To do this, your navigation on our website is analyzed in order to improve the offer of products or services that we offer. Below we show you a list of the cookies used on the website grouped by categories:

Cookies necessary for the operation of the page
Cookies to improve performance and user experience
Cookie Blocking
6.1 - Cookies necessary for the operation of the page

PHPSESSID - Contains a session ID that allows different users to be distinguished when they visit the website at the same time. Expires when you close the browser.
allow_cookies - Indicates that the user has accepted the application's cookie policy. Expires in 30 days.


6.2 - Cookies to improve performance and user experience

PREF - Generated by the Google+ social network widget. Expires in two years.
scratch_welcome - Collects data about new users. Expires by closing the browser.
__utma - Collects data such as the number of times a user has visited the website. Used by Google Analytics. Expires in 2 years.
__utmb - Records the time when the user visits the site. Used by Google Analytics. Expires in 30 minutes.
__utmc - Records the moment when a user leaves the website. Used by Google Analytics. Expires when you close the browser.
__utmz - Collects data about where the user is from, what browser they use, etc. Used by Google Analytics. Expires in 6 months.
_bklvp_(...) - Collects data about the user's preferences for products on the web. Expires in 6 months.
Google Analytics is a system owned by Google Inc. (1600 Amphitheater Parkway, Mountain View CA 94043, USA) that allows obtaining and analyzing information related to the browsing experience of users who visit the website. You can learn more about Google Analytics at the following links:
www.google.com/analytics
www.google.es/intl/es/analytics/privacyoverview.html


6.3 - Cookie Blocking

If you wish to restrict or block the use of cookies, you can do so through the browser options installed on your computer.

For more information about Firefox click here: https://support.mozilla.org/es/products/firefox/privacy-and-security/cookies
For more information about Chrome click here: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
For more information about Explorer click here: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
For more information about Safari click here: http://support.apple.com/kb/ph5042
To avoid being tracked by Google Analytics visit: Googles opt out page


7 - Privacy

7.1 - Data provided by third parties

In the event that the request includes personal data from persons who are not the owners thereof, the user must, prior to its inclusion, inform said persons of the points contained in the previous paragraphs.


7.2 - Processing of registered personal data

The data related to the emails received as well as the rest of the data obtained by completing the respective forms will be used for those purposes listed in the previous paragraph. The data related to the emails received will never be used for purposes other than responding to queries made. The only communications made by email will be those necessary to respond to users' requests for information or respond to their observations.



7.3 - Personal Data

In compliance with Organic Law 15/1999, of December 13, on the Protection of Personal Data, cafecentral.es, informs the users of the website: www.cafecentral.es, that the data provided through our page website through the corresponding forms and the emails received requesting information or sending observations, and which are considered personal data, will be included in our personal data files or those of the associated opticians, unless specified in the specific section. another thing. Likewise, users of the website are informed that they expressly consent to its use in order to be able to respond to their request for information, take part in the selection processes of cafecentral.es or associated opticians, as well as to case, manage the existing contractual/pre-contractual relationship and keep you informed of promotions, products/services of our company or related to the optical sector (new promotions, products or services, news, developments, publications, etc.) even after said relationship has ended. cafecentral.es, at all times maintains the supervision, control and evaluation of the processes to ensure respect for data privacy. In those cases where to make a request it is necessary to complete a form and send it, completing it will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form. The user must fill out the forms with true, exact, complete and updated data, being informed at that same moment of those data that must be completed. The user will be solely responsible for any damage or loss, direct or indirect, that may be caused to cafecentral.es, or to any third party due to filling out the forms with false, inaccurate, incomplete or outdated data. If the visitor is a minor, they are required to have the prior consent of their parents or guardians before proceeding to include their personal data in the web forms. xLince is exempt from any liability for failure to comply with this requirement.



7.4 - Rights of those affected

The user may exercise the rights of access, rectification, cancellation and opposition of personal data in accordance with the provisions of the Organic Law on Protection of Personal Data (LO 15/1999), by sending a letter, attaching a copy of their ID or Passport. , to the following address: Café y Confitería Central SC, J29201860, Calle Santa María, 2. 29015 Málaga (Málaga).



7.5 - Commercial communications via email

The only commercial communications made by email will be those that have been expressly consented to or authorized by the recipients in accordance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, except the provisions of article 21.2 of Law 34/2002, on Information Society Services and Electronic Commerce in the wording given by the First Final Provision of the new General Telecommunications Law.



7.6 - Security Measures

Cafecentral.es has the technical, organizational and human means necessary to guarantee the security and protection of its information systems, as well as the data and information stored therein. cafecentral.es, guarantees the confidentiality of the personal data provided by you under the security measures established by RD 994/1999, of June 11, which approves the Regulation of security measures for automated files that contain personal data. In this sense, the strict security levels implemented in cafecentral.es exceed the minimum required by the aforementioned Regulation, in order to prevent the loss and manipulation of information.



7.7 - Secret duty

The user has the confidentiality and duty of secrecy of the employees of cafecentral.es and of all those who process the data in their name and on their behalf. Without prejudice to the foregoing, the user is aware of the possibility that the security of network communications may not be invulnerable.

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